Privacy Policy
Last updated: Fri August 2025
QonvoAI (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website qonvoai.com and our services.
1. Information We Collect
We may collect the following types of information when you interact with QonvoAI:
User Inputs & Conversations: Any text or data you submit to our AI systems.
Contact Details: Such as your name, email address, or phone number.
Payment Information: Collected securely through third-party payment processors.
Usage & Technical Data: Including cookies, analytics, and system logs.
2. How We Use Your Information
We process your information for the following purposes:
To provide and operate our AI services.
To improve and train our AI models.
To provide customer support and respond to inquiries.
To process payments and maintain billing records.
For marketing communications (with opt-out options).
To comply with legal and regulatory requirements.
3. Third-Party Services
We use trusted third-party services to support our operations. These providers may process your data on our behalf:
Go HighLevel – CRM and automation platform.
OpenAI / Grok – AI model providers.
Twilio – Communication services.
Payment Processors – For secure payment handling.
Each third party is responsible for its own privacy practices, and we encourage you to review their privacy policies.
4. Data Retention
We retain your personal data as long as your account is active or until you request deletion. Certain information may be retained for legal or compliance purposes.
5. Your Rights
As a user, you have the following rights:
Access: Request a copy of the data we hold about you.
Deletion: Request that we delete your personal data.
Opt-Out: Choose not to receive marketing communications.
To exercise your rights, please contact us at the details provided in Section 10.
6. Security
We implement reasonable security measures, including encryption and access controls, to protect your information. However, no system is fully secure, and we cannot guarantee absolute security.
7. International Data Transfers
We currently do not transfer or share personal data internationally outside of Ireland and the European Economic Area (EEA).
8. Cookies & Analytics
We may use cookies and similar technologies to enhance your user experience and analyze website usage. You can manage cookie preferences through your browser settings.
9. Automated Decision-Making & AI
QonvoAI provides services powered by AI models. By using our services, you understand that:
AI-generated outputs are based on patterns in training data.
Your inputs may be used to improve model performance.
We do not use your personal data for re-identification or unrelated purposes.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or your data, you can reach us at:
QonvoAI
Naas, Co Kildare, W91N2DP, Ireland
📧 Email: [To be updated – insert privacy contact email here]
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised “Last Updated” date.
